Connect CRM

Policy

Shipping & Delivery Policy

Last updated: 18 September 2026

Connect CRM is a software-as-a-service (SaaS) product owned and operated by Nexify Infotech LLP, and it is delivered entirely online. This policy explains how access is delivered. It is published because payment providers ask every merchant to have a shipping and delivery policy, even for a fully digital service.

1. A digital service, with no physical shipping

Connect CRM is a cloud-based software service. Nothing physical is sold or shipped. There are no goods, packages or couriers involved, and so there are no shipping or delivery charges.

2. How your access is delivered

  • You use the service over the internet through your web browser and the Android app.
  • When you sign up, your account and free trial are available immediately at app.connectcrm.in.
  • When you subscribe to a paid plan or top up your wallet, the plan or the credits are activated on your account as soon as the payment is confirmed, which is usually within a few minutes.

3. Delivery timeline

Because delivery is electronic, there is no physical shipping time. Account access is instant on signup, and paid features are enabled as soon as the payment is confirmed. If a payment is still being verified, activation follows automatically once it clears.

4. If you cannot access the service

If you have paid but cannot access your account or a purchased feature, contact us at info@nexify.co.in with your account or organisation name and the payment reference, and we will resolve it promptly.

5. Contact

Nexify Infotech LLP, operator of Connect CRM. Email info@nexify.co.in. Registered address: Nexify Infotech LLP, A-1003, Pioneer Belina, Canal Road, Bhimrad, Opp. Meera Heights, Vesu, Surat, Gujarat 395017, India.